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Resources

Frequently asked questions.

Straight answers about accounts, digital banking, lending, cards and common banking services.

If I am a new Greenville Savings Bank customer, how do I sign up for a bank account?

If you are new to Greenville Savings Bank, we welcome you to stop in any of our three local branches in Hermitage, New Wilmington, or Greenville to sign up for a Greenville Savings Bank account.

About the bank

What’s the difference between a bank and a credit union?

Both establishments allow you to deposit and borrow money. However, banks are either privately owned or publicly traded, whereas credit unions are nonprofit institutions.

What’s the difference between a personal savings account and a personal checking account?

A personal checking account allows you to access your money for daily use (groceries, shopping, gas, etc.), while a personal savings account stores your money for long periods of time. Learn more about our personal banking options, including online personal banking at Greenville Savings Bank branches in Hermitage, New Wilmington, and Greenville.

What does 24/7 banking mean?

24/7 banking with Greenville Savings Bank means you can access your checking and savings accounts at any time to withdraw or deposit money from a mobile device.

Does Greenville Savings Bank have multiple branch locations?

Yes, Greenville Savings Bank has banks in Greenville, Hermitage, and New Wilmington to serve our communities.

How long has Greenville Savings Bank been around?

We’ve been a local bank serving our communities since 1911!

Do you have a branch in New Wilmington?

Yes, we do! You can view our New Wilmington Branch page.

What services does the branch in New Wilmington offer?

Our branch in New Wilmington offers a wide range of services, including wire transfers, cash advances, telephone banking, and more!

Does the branch in New Wilmington offer personal and business banking?

Yes, Greenville Savings Bank’s New Wilmington branch offers multiple products for personal and business banking, including checking and savings accounts, loans, credit cards, debit cards, and more!

Can I open a business checking account at the New Wilmington branch?

Yes, you can open an account for business checking at our New Wilmington branch. Our team is happy to assist you in choosing the right account for your business needs.

How can I open an account for business checking in New Wilmington?

Opening a business checking account at our New Wilmington branch is simple. Visit our New Wilmington branch or schedule an appointment with our account specialists. We’ll guide you through the process and provide the information needed to get started.

Why should I choose Greenville Savings Bank for cash advances?

As a trusted financial institution, Greenville Savings Bank provides personalized service and expert financial advice. Our team is here to make the process simple and transparent for you when utilizing cash advances at our Hermitage, Greenville, and New Wilmington bank branches.

Are Greenville Savings Bank CDs FDIC insured?

Yes, all CDs at Greenville Savings Bank are FDIC insured, providing you with peace of mind while benefiting from new CD rates across Pennsylvania.

Accounts and savings

What types of loans are available with Greenville Savings Bank?

Greenville Savings Bank’s branches in Greenville, Hermitage, and New Wilmington offer a variety of loan options, including:

  • Personal loans
  • Home Equity Loans
  • Business loans
  • Mortgage loans

Stop by any of our branches in Greenville, Hermitage, or New Wilmington to discuss which loan type best suits your needs.

Does Greenville Savings Bank offer mortgage loans?

Yes, our local branches in Hermitage, New Wilmington, and Greenville offer competitive mortgage loan rates. If you’re interested in calculating what your mortgage payment may be, try out our mortgage calculator. Be sure to stop by one of our three locations today to speak with our loan professionals to get your loan process started.

What types of mortgage loans are offered at Greenville Savings Bank?

We offer a variety of options for mortgage through our New Wilmington, Hermitage, and Greenville branches. Our mortgage options range from fixed-rate mortgages, adjustable-rate mortgages, and home equity loans, depending on what your needs are.

What makes Greenville Savings Bank a great choice for mortgages?

At Greenville Savings Bank, we’ve served the community since 1911, providing personalized service and competitive rates. Whether you’re looking for a mortgage near Hermitage, Greenville, or New Wilmington, our services can meet your needs!

What online banking services does Greenville Savings Bank offer?

When you sign up for online banking with Greenville Savings Bank, you will have access to:

  • Check all your account balances and view your recent transaction history.
  • View front/back images of your cleared checks.
  • Transfer funds between your Greenville Savings Bank accounts and other accounts.
  • Pay all your bills online.
  • Receive real-time alerts. You choose the alerts that you want, when you want them, and how you receive them.
  • Deposit your checks on your mobile device. Access Mobile Check Deposit for Greenville Savings Bank’s branches in Hermitage, New Wilmington, or Greenville.

What mobile banking services does Greenville Savings Bank offer?

When you utilize mobile banking with Greenville Savings Bank, you will have access to:

  • Check account balances
  • View transaction history
  • Transfer funds
  • Deposit checks
  • Pay bills
  • Manage pending payments
  • Locate branches and ATM

What are E-statements from Greenville Savings Bank?

E-statements are electronic copies of your account statements, delivered securely through our online banking platform. As a convenient and environmentally friendly alternative to paper statements, E-statements are available online to all customers. You can access past E-statements through 24/7 banking with Greenville Savings Bank.

What are the benefits of using E-statements with Greenville Savings Online Banking?

Safe
• More secure than paper statements
• Avoid papers being lost or stolenSolid
• You are in control
• View, print, or download your E-statement to your computerSecure
• Avoid identity theft
• E-statements are protected by the latest security features

Are E-statements available for checking and savings accounts?

Yes, E-statements are available online for checking and savings accounts through our local branches in Hermitage, New Wilmington, and Greenville.

How will I know when my E-statement is available?

You will receive an email notification to the email address associated with your Greenville Savings Bank account whenever a new E-statement is ready for viewing. This notification will prompt you to log into your online banking account to access your E-statement.

How can I sign up for E-statements with Greenville branches?

You can sign up for E-statements by logging into your online banking account and selecting the E-statements option, where you can follow the prompts to enroll.

How do I use a Greenville Savings ATM near me?

To use a Greenville Savings Bank ATM, you will need to insert your ATM card or debit card into the card slot, enter your personal identification number (PIN), and then select the transaction you wish to perform.

What types of transactions can I perform at a Greenville Savings ATM near me?

You can perform various banking transactions at a Greenville Savings Branch ATM near you, including withdrawing cash, checking your account balance, and transferring funds between accounts.

How do I find a Greenville Savings ATM near me?

You can find a Greenville Savings Branch ATM near you by using our bank’s mobile app or website.

How do I search for Greenville Savings ATMs near me?

You can search for ATMs near you by typing “Greenville Savings ATM near me” into a search engine. You can also check for “Greenville Savings ATMs near me” on our website.

What are Greenville Savings Bank’s new CD rates in Pennsylvania?

Our CD rates are regularly updated to remain competitive. Please view our local branch CD rates in Pennsylvania for the latest rates here.

Are there different types of CDs available at Greenville Savings Bank?

Yes, our local branches’ CD rates in Pennsylvania come in various types, including short-term, and long-term CDs. Each comes with different features to meet diverse financial needs and goals.

Can I open a CD account online with Greenville Savings Bank?

Documentation will need to be completed in person to open a certificate of deposit. To learn more about Greenville Savings Bank’s local bank CD rates in Pennsylvania, please call or visit your local branch today.

What is the minimum deposit required to open a CD?

The minimum deposit to open a CD varies based on the term length and account type. Please call or visit our branch to learn more about new CD rates in Pennsylvania and account requirements.

Why should I choose a local bank in Pennsylvania for CDs?

Choosing Greenville Savings Bank’s local bank CD rates in Pennsylvania allows for personalized customer service, competitive interest rates, and the benefit of supporting the local economy.

Loans and lending

What is a personal loan?

A personal loan from Greenville Savings Bank is a type of loan that allows individuals to borrow a fixed amount of money for personal use, such as paying off debt, covering medical expenses, or financing a major purchase.

Will applying for a personal loan with Greenville Savings Bank affect my credit score?

When you apply for a personal loan with Greenville Savings Bank, lenders will perform an inquiry on your credit, which may temporarily lower your score. However, consistently making on-time payments after approval can improve your credit over time.

What is a cash advance, and how can I obtain one?

A cash advance allows cardholders to access funds from their credit card in the form of cash. You can obtain a cash advance through our New Wilmington, Hermitage, or Greenville branches, or by using an ATM that accepts your card.

How does a credit card cash advance work?

To obtain a cash advance through our Hermitage, Greenville, or New Wilmington branches, you can visit one of our locations or use your credit card at an ATM to withdraw cash. You’ll receive the requested amount in cash, which you’ll need to repay along with any applicable fees and interest charges.

How do credit card cash advances affect my credit score?

Cash advances, like other forms of credit, can impact your credit score. Taking frequent cash advances and carrying high balances may negatively affect your credit utilization ratio and potentially lower your credit score. It’s important to manage your credit responsibly and repay the cash advance promptly. You can ask about a cash advance at Greenville Savings Bank’s branches in Hermitage, Greenville, or New Wilmington.

Can I get a cash advance from the Hermitage bank branch?

Yes, you can request a cash advance at our Hermitage bank branch. Stop by to learn more about how we can assist you!

Can I get a cash advance from the Greenville bank branch?

Yes, you can request a cash advance at our Greenville bank branch. Stop by to learn more about how we can assist you!

Can I get a cash advance from the New Wilmington bank branch?

Yes, you can request a cash advance at our New Wilmington bank branch. Stop by to learn more about how we can assist you!

What do I need to bring for a cash advance?

To request a cash advance from our Hermitage, Greenville, and New Wilmington bank branches, you will need to bring your credit card and a valid photo ID. A Greenville Savings Bank associate will assist you throughout the process.

How do I apply for a mortgage at the New Wilmington branch?

To apply for a mortgage at our New Wilmington branch, contact Greenville Savings Bank’s mortgage team to discuss your loan options and begin the application process at 724.901.6886.

I’m looking for a home near Greenville, PA. How do I get started with a mortgage through Greenville Savings Bank?

Please call or visit your local Greenville Savings Bank branch to learn how you can apply for a mortgage. You can also calculate your monthly mortgage using our mortgage calculator for Hermitage, New Wilmington, and Greenville communities.

Where can I find a home mortgage in the New Wilmington area?

Greenville Savings Bank proudly offers home mortgage solutions for residents in the New Wilmington area. Whether you’re buying your first home, refinancing, or upgrading, we provide competitive rates, personalized guidance, and local expertise to meet your needs.

How can I calculate my mortgage payments at Greenville Savings Bank?

If you’re working with Greenville Savings Bank to find a mortgage near Hermitage, New Wilmington, or Greenville, you can use our convenient mortgage calculator available on our website. This tool helps you estimate your potential monthly payments based on your loan amount, interest rate, and terms.

What is a Home Equity Installment Loan?

A fixed-term loan that allows you to borrow a lump sum of money by using the equity in your home as collateral. You repay the loan through fixed monthly installments with a consistent interest rate.

How do I apply for a Home Equity Installment Loan with Greenville Savings Bank?

You can apply for a home equity installment loan at our New Wilmington, Hermitage, and Greenville branches or by calling us at 724.588.5420. Our loan specialists are here to guide you through every step!

Online and mobile banking

What do I have access to with online business banking?

Our online business banking gives 24/7 banking access to your Greenville Savings Bank account so you can always stay on top of your finances.

Does Greenville Savings Bank offer online personal banking options?

We offer online personal banking through Greenville Savings Bank’s branches in Hermitage, New Wilmington, and Greenville! You can access your account on our website using your login information. We also offer mobile banking services that allow you to check your account with a mobile device. Our services are available to you online to make banking easier.

How do I sign up for online banking?

To get started with commercial or online personal banking at our Hermitage, New Wilmington, or Greenville bank branches, visit our login page and click “Enroll Now”. We will issue your initial Access ID and Password following successful enrollment, allowing you convenient access to manage your finances online with Greenville Savings Bank.

How do I access my account online after I sign up for online banking?

To access commercial or online personal banking for Greenville Savings Bank branches in Hermitage, New Wilmington, or Greenville, log in using the Access ID and Password that were issued to you when you signed up. Remember your new Greenville Savings Bank password, and always keep this information private.

How do I get started with mobile banking?

To get started, download our Greenville Savings Bank Mobile App on the App Store or Google Play.

How do I deposit a check using the mobile banking app?

If you have downloaded the Greenville Saving Bank’s Mobile App, you are automatically enrolled in Mobile Deposit. After choosing “Deposit”, the camera icon will appear as one of your app options. You can then take images of the front and the back of your check. Lastly, finish your mobile check deposit by clicking “submit.”

What should I do with the physical check after depositing it on my mobile device?

After confirming that your deposit has been accepted and credited to your account, keep the check in a safe place for about 14-30 days and then shred or destroy it. Our staff can help you with any additional questions about Mobile Check Deposits at our Greenville Savings Bank branches in Hermitage, New Wilmington, or Greenville.

How do I endorse my checks when depositing them with mobile deposit?

After you sign your checks, you will also need to write “For GSB Mobile Deposit Only” underneath your signature.

Is there a fee for using mobile deposit?

There is no fee for using mobile check deposit, however your standard wireless carrier charges may apply.

How much can I deposit using mobile deposit?

The maximum dollar amount that can be deposited for a single check is $2,500.

Everything else

How quickly will my deposit show up in my account?

If your mobile check deposit is completed prior to 3:00 PM EST on any business day, you will normally receive same day credit on your account.

Cards and payments

Is it safe to use any ATM?

Yes, it is generally safe to use any ATM. However, it is important to be cautious and aware of your surroundings when using an ATM. You should also cover the keypad when entering your PIN and avoid using an ATM that appears to be tampered with or suspicious.

Can I use an ATM from another bank?

Yes, you can use an ATM from another bank, but there may be fees associated with using an out-of-network ATM.

What should I do if a Greenville Savings ATM near me does not dispense cash or fails to complete a transaction?

If a Greenville Savings Bank ATM near you does not dispense cash or fails to complete a transaction, you should contact us immediately to report the issue and request a refund. It is also important to keep any receipts or transaction records as proof of the failed transaction.

Questions are welcome here.

Call or visit a local branch and talk through the next step with a real person.